Terms & Conditions

Cancellation Policy Assumption We Make

It is assumed that you do not book an appointment with our Nutritionist without having genuine plans to attend.

On our part we go ahead and prepare the ground for your consultation. This means that we undertake preparatory work ready for your appointment with the Nutritionist including: Registration, Time Allocation, and Documentation. Because we reserve time for you and make plans for your attendance on the mutually agreed date and time we therefore expect you to place a strictly non-refundable deposit at the time of making your booking. This will be taken by Credit or Debit card.

Charges for Cancellations or Postponements

Cancellations or postponements giving less than 24hrs notice by telephone or email (and being acknowledged in return) will be charged at half the consultation rate as displayed on this web site and as detailed in your letter of introduction.

Missed Appointment

Any missed appointment (i.e. no notice given) will be invoiced at the full fee. These terms may vary from time to time.

Your Confirmation

Patients will be asked to sign to confirm that they understand the above and agree that the professional relationship will be based on the content of this document. We will send you a form which you will need to sign and return before we commence. This will also ask you to inform your GP that we are working together.

Privacy Policy

Terms & Conditions

What you can expect and what we expect. Please take time to read.

Business Privacy Policy This privacy policy sets out how BClinical Ltd uses and protects any information that you give BClinical Ltd when you use this website. BClinical Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. BClinical Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from start of year 2010.

What we collect

We may collect the following information: name and job title contact information including email address demographic information such as postcode, preferences and interests other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new services, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in the contact form on the website, please indicate if you do not want the information to be used by BClinical Ltd for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@bclinical.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to info@bclinical.co.uk

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.